Business Bill Pay will expire July 31.

If you’re still making payments within Bill Pay, it's important that you transition your payments into our new payments solution, PayMaker, now to avoid any disruption to your payment timing. Plus, it may take time to set up your payees and vendors. Don't wait - Transition your payments today.

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Getting started is easy. Follow these 7 simple steps:

  1. Enroll in the PayMaker plan that best fits you and your business.
  2. Verify that your accounting software data is up to date.
  3. Follow the customized sync instructions we've provided above to immediately sync your new PayMaker account with your accounting software, automatically transferring your account and payment information into PayMaker.
  4. Create your first PayMaker payment.
  5. Set up all of your other payment & PayMaker account options.
  6. Most importantly, verify that you’ve cancelled and transitioned all of your FNBO Business Bill Payments to PayMaker.
  7. Extract and save your Business Bill Pay payment information for future reference and tax needs. After July 31, we (you and FNBO) will not have access to any Bill Pay payment historical data.
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PayMaker Tutorial Video Series

Get to know your new payment tool, PayMaker, with these short step-by-step videos on how to conduct everyday tasks. Watch how to:

  • Navigate your PayMaker Inbox
  • Make payments in a variety of ways
  • Connect to vendors in your PayMaker network or add new vendors
  • Create an invoice and send a bill
  • Customize your PayMaker account
  • And more!
Watch Tutorial Videos

Sync your Accounting Software with PayMaker

Once you've enrolled in PayMaker, utilize our sync instructions below to automatically transition all of your accounting, vendor and billing information into PayMaker, eliminating manual data entry.

QuickBooks User

Sync your new PayMaker account directly with QuickBooks to automatically transition your account and payment information.

QuickBooks Sync
Xero User

Sync your new PayMaker account directly with Xero to automatically transition your business account and payment information.

Xero Sync
Intacct User

Sync your new PayMaker account directly with Intacct to automatically transition your account and payment information.

Call Us: 800-853-9586
NetSuite User

Sync your new PayMaker account directly with NetSuite to automatically transition your account and payment information.

Call Us: 800-853-9586
Other Software Users

When using an accounting system that we do not have a direct integration with, import your records and transactions into PayMaker via .CSV files utilizing the Import/Export feature.

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Non Software Users

You can reduce manual data entry by extracting your payee vendor information from your FNBO Bill Pay account and uploading the information directly into PayMaker. You can also manually enter payee information into PayMaker.

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Frequently Asked Questions

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  • Will all of my payment transactions now acquire fees?

    No. Only payments that are completed inside of PayMaker can acquire fees. Any payments you conduct outside of PayMaker will not acquire fees: writing manual checks, auto withdraws, Non-PayMaker ACH, credit card payments, etc.

  • How is PayMaker different from my current online Business Bill Pay?

    PayMaker is so much more than just Business Bill Pay. PayMaker addresses the needs of your entire business bill payment process, whereas Bill Pay fulfills just the payment itself. Compare the features of PayMaker and online Business Bill Pay. Your new PayMaker payment solution will scale to the needs of your business, whether you’re looking for simple bill pay or payment automation.

  • What happens to my payment history data that is in Bill Pay?

    After July 31, we (you and FNBO) will not have access to any Bill Pay payment historical data. We recommend that you extract and save your Bill Pay payment data prior to July 31 for future reference needs and tax purposes.

    Please email PayMakerSupport@fnni.com for assistance.

  • How do I know which PayMaker plan is right for me?

    Basic Plan: Our Basic Plan is best fit for smaller sized businesses that do not currently utilize accounting software conduct less than 15 payment transactions a month.

    Advanced Plan: Our most popular plan is our Advanced Plan. The Advanced Plan allows incoming and outgoing payments to sync directly with popular accounting software, eliminating duplicate data entry. Also, automated payments, customized user roles and the ability to receive payment via credit card allow businesses to pay and get paid up to 2x faster, while reducing the risk of fraud.

    You can compare our plans here.

  • What if I currently use the payroll function within Business Bill Payment?

    Our current Business Bill Payment system offered you the ability to submit direct deposit payments to employees. PayMaker does not allow you to submit electronic payments to your employees' accounts. However, we know that there is much more to payroll than transferring funds, so we selected Paycor as our preferred payroll solutions provider. Paycor offers anywhere, anytime access to all of your payroll, HR, and timekeeping needs!

  • Can I still pay my vendors by check?

    Yes, with PayMaker, you can pay your vendors with a check. You can even combine multiple invoice payments into one bill payment to your vendor. If you aren’t enrolled in PayMaker, you can still utilize paper checks to pay vendors.

  • Can I still pay my vendors electronically?

    Yes, you can pay a vendor electronically by connecting to them within the PayMaker network which has over 2 million businesses or you can manually enter vendor account information into PayMaker if you already have it. PayMaker also makes it easy to start paying more bills electronically by allowing you invite vendors to the PayMaker network at the click of a button.

    If you're not enrolled in PayMaker, enroll today or explore our Treasury Management page for more payment options.

  • What if I have multiple employees paying bills today?

    The flexibility of PayMaker allows you to customize your bill approval workflow and policies based on your business need. To learn more, please read our Approval Workflow & Approval Policies.

  • What if I have questions while setting up or using PayMaker?

    Once enrolled, PayMaker offers a one-on-one onboarding session to help you familiarize yourself with the tool! You also can visit our PayMaker Support Center or our Contact Center.

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PayMaker on an iPad

Why is Business Bill Pay transitioning to PayMaker?

Feedback from our business customers, like you, led us to create a new payments tool, PayMaker, which solves for the needs voiced by our customers. You’ve always worked hard to advance your business, and we’re committed to support you by innovating beyond bill pay. PayMaker connects you to the tools you need to manage your payments from anywhere, and to pay and get paid with speed, efficiency and security.

Your new PayMaker payment solution will scale to the needs of your business, whether you’re looking for simple bill pay or payment automation. With any PayMaker plan you choose to enroll in, your business will receive 5 free check and 5 free ACH payments each month in PayMaker. And, to support you and your business during this difficult and unpredictable time, we’re waiving all PayMaker transaction fees, as well as, up to two user and two collaborator fees through July 31, 2020*.

Please note, only payments that are completed inside of PayMaker are considered a PayMaker transaction. Any payments you conduct outside of PayMaker do not affect your PayMaker account, such as writing and processing manual checks, auto withdraws, non-PayMaker ACH, and credit card payments.

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* To support our business customers during this difficult and unpredictable time, we’re waiving all PayMaker transaction fees through July 31, 2020. Additionally, we will waive up to two user and two collaborator role fees in our Advanced plan until July 31, 2020. Excludes merchant processing fees (if applicable).

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