FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Call Us
Agents are available to assist you. Select a customer service department so we can best serve you.
Personal
Banking and Lending Customer Service: 800-642-0014
Credit Card Customer Service: 888-530-3626
Mortgage Customer Service: 877-217-9714
Business
Banking and Lending Customer Service: 800-853-9586
Credit Card Customer Service: 800-819-4249
Treasury Management Customer Service: 866-461-1467
Accessibility & Technology
Hearing Impaired: We accept calls made through relay services (dial 711)
User ID/Password Assistance: 877-932-3626
Zelle Assistance: 866-223-1768
Frequently Asked Questions
What's my routing number?
Click here to find your local market routing number.
I forgot my User ID/Password. How do I log in to my account?
Click here and fill out your information on our Secure Password Reset page.
How do I activate my new card?
1. Click here to log in to your full site account
2. Select "Activate Card" from the link on the left side of the page
For more FAQs, visit our Personal Help Center or Business Help Center.
Other ways to get in touch
Contact or Visit a Local Branch
First National has over 100 branch locations and 55,000 ATMs nationwide.
Send a Secure Email
Log in to your account and send a secure email using the Secure Message Center.
Personal Banking FAQs
View frequently asked questions regarding personal products and services.
Business Banking FAQs
View frequently asked questions regarding business products and services.
Credit Card Payment Address
Bankcard Payment Processing
P.O. Box 2557
Omaha, NE 68103
Send Mail
First National Bank of Omaha
P.O. Box 3128
Omaha, NE 68103