This guidebook offers a comprehensive manual for utilizing the ACH Addenda Reporting module, including generating and downloading reports, setting preferences, and managing alerts/notifications.
ACH Payments Digital Guidebook
This guidebook offers a comprehensive manual on ACH payments through Business Connect. This includes creating/managing users, creating/approving all types of ACH payments, creating/approving templates, reversing payments, and creating ACH Reports.
ACH Positive Pay Digital Guidebook
This guidebook offers a comprehensive manual for utilizing the ACH Positive Pay platform. This includes managing users, email notifications, and managing transactions.
Business Connect Digital Guidebook
This guidebook gives an overview of the features and functions of Business Connect, including Check Services, Account Activity, the Master Recipient List, the Preferred Banks List, Standard and Custom Reports, and User-Activity & Audit Reports.
Business Connect Mobile Digital Guidebook
This guidebook provides a manual for utilizing the Business Connect features of the FNBO Mobile App. This includes accessing/navigating Business Connect Mobile, viewing/approving payments, and viewing/approving templates.
Check Positive Pay Digital Guidebook
This guidebook offers a comprehensive manual for utilizing the Check Positive Pay system. This includes managing users, uploading files, issue templates, and paying exceptions.
Commercial Web Digital Guidebook
This guidebook offers an overview for utilizing the Commercial Web online banking platform. This includes descriptions of each tab and the actions that can be completed under each one.
FNBO Mobile App Digital Guidebook
This guidebook offers an overview for utilizing the FNBO Mobile Banking App. This includes viewing accounts and transactions, as well as mobile deposits.
Foreign Exchange (FX) Online Digital Guidebook
This guidebook offers a comprehensive manual for utilizing the FX Online portal to facilitate FX transactions in more than 90 currencies across more than 175 countries.
Information Reporting Digital Guidebook
This guidebook provides a guide for utilizing Information Reporting in Business Connect. This includes creating/managing users, account activity reports, standard/custom reports, special reports, and export profiles.
Lockbox Digital Guidebook
This guidebook is a comprehensive guide for utilizing the Lockbox Archive and Reports portal, as well as Lockbox Web Exceptions.
Remote Deposit Capture Digital Guidebook
This guidebook is a comprehensive manual for utilizing the Remote Deposit Capture (RDC) system, including managing users, installing a scanner, capturing deposits, and transmitting transactions.
Trade Services Digital Guidebook
This guidebook offers a comprehensive manual for utilizing the Trade Services portal and facilitating trade finance operations such as Import Letters of Credit, Direct Collections, Import and Export Documentary Collections, and reporting.
Wire Payments Digital Guidebook
This guidebook offers a comprehensive manual on wire payments through Business Connect. This includes creating/managing users, creating/approving all types of wire payments, creating/approving templates, and creating wire payment reports.
If you have any questions or need additional help, please contact our Treasury Services Support Team, available Monday-Friday 8:00 AM-6:00 PM (CST) at 1-866-461-1467 or by email at tssupport@fnbo.com.