What's Changing for RDC

  • RDC will transition to FNBO’s Remote Deposit Capture platform.
  • User access will move from a user‑level model to a location‑based model.
  • Training and setup support will be available before and after conversion.

Scanner Compatibility & System Requirements

If you have questions about scanner compatibility or system requirements, contact your Treasury Sales Representative.

User Access Model

  • At CCB, RDC access was set up at the user level, allowing administrators to choose which accounts each user could access.
  • At FNBO, RDC access will be set up by location, meaning users set up at a location will have access to all accounts associated with that location.

Setup & Training Options

  • Training and support sessions will be provided by FNBO’s partner, Superior.
  • Training sessions beginning August 24 will cover RDC and other treasury services.
  • Beginning September 14, appointments will be available to assist with RDC scanner setup following conversion.
  • Customers may also complete setup independently using available self‑help guides. See the Resource Library below for links to these guides.

Resource Library

Resource guides and reference materials will be available in late August to support your transition to FNBO’s Remote Deposit Capture platform.

These resources will include product guides, installation instructions, and training materials to help you get started.

Need help with Remote Deposit Capture?

Your Treasury Sales Representative can help with scanner compatibility, training options, and setup questions throughout the conversion.

Email Us

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