A Letter From Our President About Our Community Impact
2020 was a challenging year for all of us. While many will remember it as a year full of uncertainty, unrest, and great loss, it can also be viewed as full of renewed focus, adaptation, unity, and strength.
For 163 years, FNBO has remained committed to the success of our communities by working to ensure everyone has the tools, resources, and opportunities to improve their financial well-being. In June, we renewed our focus on this commitment with the launch of Impact by FNBO, our new and enhanced community and social responsibility strategy. It’s designed to create even greater impacts in our communities while continuing to advance FNBO’s spirit of belonging, inclusion, diversity, and equity. Developing our new strategy took more than a year of planning, but the events that took place throughout 2020 reinforced the importance of our continued commitment to our communities. You will learn about this exciting new strategy in the subsequent pages of this report.
When the COVID-19 pandemic began last spring, social distancing measures forced all of us to adapt to new ways of doing things. At FNBO, we had to find alternative ways to safely and adequately serve our customers’ evolving financial needs; many of our employees moved from their office locations to virtual environments while simultaneously juggling other commitments within their homes; and it became imperative to adjust how we supported our community partners so they could help mitigate the financial impact of the virus on individuals, families, and businesses across our footprint.
Throughout 2020, I was inspired by countless stories of FNBO customers, employees, and community partners uniting to help each other navigate through this challenging time. During the holiday season, our customers donated to local United Way affiliates to help individuals meet their basic needs; FNBO employees supported each other professionally and emotionally so our customers could continue to receive the quality service they deserve; and our community partners rose to the challenge of continuing to serve their clients while also suffering from financial hardships of their own. I believe, in one way or another, we have all become a little stronger and more resilient over the past year.
The 2020 Community and Social Responsibility Report summarizes the investments and impacts FNBO made in our communities this past year across all our core banking functions. In addition to the data, I am encouraged and inspired by the success stories about FNBO’s community partners and employees.
In the meantime, we will continue to stand strong with those who matter most – our customers, employees and our communities.
Read Our 2020 Report (PDF)
Chairman and President