Attackers regularly use social engineering to get you to disclose sensitive information to them. Social engineering is a term used for a broad range of activities that involve manipulating people to give up confidential information such as passwords, bank information and even control of their computers.
Social engineering can take on many forms, depending on the channel used:
It’s important to note that FNBO and many other financial institutions will never send you an unsolicited message via email or text asking you to verify an account number, password, PIN (Personal Identification Number) or Social Security number. If you receive a message that threatens to close your account, or claims your account has been compromised, it likely is fraudulent. An attacker is trying to get you to act quickly and click a malicious link.
If you believe you have received a suspicious email that purports to be from your financial institution, immediately forward it to their fraud department. If you’re an FNBO customer, you can forward the email to email@example.com. Do not modify the message, subject, or any links within the email. Once you forward the email, you can delete it. Remember, do not click on any links, or respond in any way.
If you clicked on a link or believe you may have unintentionally compromised your account information, contact us or your financial institution immediately.
The articles in this blog are for informational purposes only and not intended to provide specific advice or recommendations. When making decisions about your financial situation, consult a financial professional for advice. Articles are not regularly updated, and information may become outdated.