You can set-up, change or cancel your Overdraft coverage at any time by logging in to your Online Banking account, visiting a branch or calling 866-432-2310 to speak with a Customer Care Specialist.
What is Overdraft Protection?
Overdraft Protection can help you avoid fees and keep your buying disruptions to a minimum. In the event your checking account doesn’t have enough money to cover a withdrawal, transfer or purchase, a linked FNBO line of credit or savings account will automatically transfer money (if available) to your account in the exact amount needed if a transaction were to exceed your available balance. This helps keep your checking account balance from becoming overdrawn which can help you avoid the hassle of having items returned unpaid.
What if I don't set up an Overdraft Protection Account?
Overdraft Protection is optional. If you wish to decline Overdraft Protection, we will handle your transactions based on the Overdraft Service you have selected. Please review our Overdraft Service options above.
How do I sign up for Overdraft Protection?
You can add or change an Overdraft Protection account at any time by logging in to your Online Banking account. From there you can follow our simple step-by-step guide. You may also visit a branch or call 866-432-2310 to speak with a Customer Care Specialist.
Can I still overdraw my account if I have Overdraft Protection?
Yes. If there is not enough money in your checking account and linked Overdraft Protection account to cover a transaction, we will review the Overdraft Service on your checking account to determine how we should handle the transaction. If we decide to pay the transaction your account becomes overdrawn. If we decide not to pay the transaction, the transaction will be declined.
What is Overdraft Service?
In the event your checking account and linked Overdraft Protection account doesn't have enough money to cover a withdrawal, transfer or purchase, we may still honor your transaction. Overdraft Service, available on eligible checking accounts, tells us in advance how you would like us to consider paying transactions that will cause your account to be overdrawn.
How do I review my Overdraft Service?
You can review your Overdraft Service at any time, make changes or opt-out by logging in to your online banking account. From there you can follow our simple step-by-step process. Please be sure to review all of your options carefully and make a selection that best suits your needs. To learn more you can visit a branch or call 866-432-2310 to speak with a Customer Care Specialist.
How do I know if my checking account has Overdraft Service and/or Overdraft Protection?
You can log in to your Online Banking account to find out what overdraft options you currently have set. Of course, you can always speak with a banker at a convenient branch location or call us at 866-432-2310 to speak with a Customer Care Specialist.
Can I change my Overdraft Protection and/or Overdraft Service?
Yes. You can view, add, make changes or remove your Overdraft Protection and Overdraft Service at any time by logging in to your online account, visiting a branch or by calling us at 866-432-2310 to speak with a Customer Care Specialist.
What Overdraft Service Is Available When I Use My Debit Card?
With our Standard Overdraft Service Plus Debit Coverage, in addition to checks, automatic bill payments and other transactions using your account number that are considered with our Standard Overdraft Service, we will also consider for payment ATM transactions and everyday non-recurring debit card transactions such as grocery store or one-time online purchases. You must enroll in this service for us to consider these transactions for payment. If we decide to pay the transaction your account becomes overdrawn. If we decide not to pay the transaction, the transaction will be declined.
What if I Don’t Want A Transaction Paid That Will Overdraw My Account?
With our Return All Overdraft Service, we will attempt to return checks, automatic bill payments and other transactions using your checking account number that would overdraw your account. We will decline ATM transactions and everyday non-recurring debit transaction, such as grocery store or one-time online purchases. If you have set-up recurring debit card transactions (such as gym membership, insurance premiums etc.) these transactions may still be paid and may cause your checking account to become overdrawn. It is important to note that additional fees may be charged by the merchants who have items returned to them unpaid.
Can I have Overdraft Protection if I select Return All Overdraft Service?
Yes. In the event your checking account doesn’t have enough money to cover a transaction, money will be transferred from your Overdraft Protection account to your checking account in the exact amount needed. If the transaction exceeds the balance in your checking account plus the money available in your Overdraft Protection account, we will then attempt to return the transaction.
What is the posting order of transactions on my account?
Overdraft Options, FNBO
Generally, we process transactions received by the close of our business day in the following order: deposits or credits first, then withdrawals or debits. Transactions received after our business day cutoff times will be processed on the next business day. Generally, after we have processed all deposits to your account, we process withdrawals.
Deposits or credits are transactions that increase the balance in your account. Withdrawals or debits are transactions that reduce the balance in your account.
We generally process withdrawals in the following categories and order:
The posting order of deposits and withdrawals may change from time to time based upon regulatory requirements, technology or industry standards.
Transactions may not be processed in the order in which they occur.
The payment of transactions into overdraft is discretionary and we reserve the right to not pay. Generally, we do not pay overdrafts if you are not making regular deposits, or you have excessive overdrafts, or based on your account history and how you maintain your account. We may change your overdraft privileges due to poor account management.
We may pay overdrafts for checks and other transactions using your account number and for automatic bill payments (ACH and recurring debit transactions), and if you give us permission, we may authorize and pay overdrafts for ATM transactions and everyday non-recurring debit transactions (individual debit card purchases such as grocery store or one-time online purchases). Our expectation is you bring your account to a positive balance immediately (including payment of all bank fees and charges).